This privacy notice explains how CycleFix Hub handles personal data in connection with bicycle repair workshop services and website use. It follows the data lifecycle from collection through use, disclosure, retention, and deletion.
This section outlines how information handling, individual rights, and support channels are addressed within this notice.
We may process name, email address, phone number if provided, inquiry message, and service preferences when you contact us or request bicycle servicing. We also process limited technical data such as server request metadata and browser and device information to operate the site and support security.
We receive personal data from contact form submissions, email, phone calls, workshop drop-ins, and bicycle service discussions. Technical data is collected through normal website operation and local acknowledgement handling for submitted forms.
Essential cookies support basic site operation, and preference cookies store privacy choices. We do not confirm analytics or marketing cookies as active on this website.
We use only essential cookies for site operation and cookies that remember privacy preferences. Because tracking is not enabled, we do not state any active analytics or advertising cookie use. You can manage cookies through your browser settings, although some essential functions may not work properly if cookies are disabled.
We use personal data to respond to service inquiries, arrange bicycle intake, carry out mechanical inspection and repair coordination, provide service summaries, and manage follow-up communication. Technical data is used to maintain website security, deliver the site correctly, and support basic recordkeeping and troubleshooting.
We may share limited data with service providers that support communication handling, technical delivery, or security functions. Any such recipient should receive only the information needed for its role and is expected to handle it under appropriate confidentiality and use restrictions.
We may disclose personal data when required to comply with law, lawful requests, or procedures that apply to the business. Disclosure may also occur when needed to protect rights, address security concerns, or support a formal investigation.
Subject to applicable law, you may ask whether we hold personal data about you, request correction of inaccurate information, request deletion where retention is no longer required, or object to processing in limited circumstances. We may need to keep certain records when legal, accounting, or operational duties require it.
To exercise a privacy right, submit a request through one of the contact channels listed in this notice and describe the data or issue involved. We may ask for information needed to verify your identity and to locate the relevant records before responding.
We retain personal data according to its role in the service lifecycle. Inquiry records are kept while we are handling the request and for a reasonable follow-up period. Service records are retained while needed for workshop administration, quality review, accounting, or legal compliance, and then deleted or anonymized when they are no longer required.
If we make material changes, we will revise the notice and use a reasonable method to make the updated version available. The effective date should be read together with the current version of the policy.
